discoverlink.comE-learning to improve guest experience - DiscoverLink
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Improve your guest experience with e-learning Improve your guest experience with e-learning Improve your guest experience with e-learning Product Content Services Successes About us Contact Search Menu Online training from restaurant & hospitality experts There is no universal blueprint for implementing effective e-learning for hospitality businesses, which is why we always start with a conversation. We’ll take the time to get to know you so we can deliver the right combination of courses from our proven library, learning management system (LMS) technology, customized courses, and expert advice. Our team is dedicated to ensuring the success of your business by providing a complete e-learning solution that will accomplish your training goals and lead to consistently positive brand experiences for your customers. See the proof Independent operator, small chain, or franchisee? Try DiscoverLink Learning Open the Door to Better Guest Service Guest Service Microlearning Program Now Available Learn more RESULTS Hear from our clients what results they’re seeing from their e-learning solutions. 42 % Turnover reduction within first 10 shifts (Donatos) $ 400 k Travel expenses saved in first year (Ted’s Montana Grill) 70 % Reduced time to competency for GMs (TGI Friday’s) INCREASE STAFF COMPETENCE We’ll help your employees become shift-ready faster, make fewer mistakes, and achieve higher levels of competence. REDUCE OPERATING COSTS E-learning eliminates travel costs, reduces turnover, and minimizes accidents, waste, and service mistakes. IMPROVE STORE PERFORMANCE Our clients have higher sales and profits, better guest satisfaction, deeper bench strength, and more successful GMs. News Using Talent Development to Drive Manager Engagement February 20, 2020 / in News / by John Poulos According to a study conducted by Gallup and Black Box Intelligence, only 27% of restaurant general managers are engaged. Even worse, 18% are actively disengaged. When manager engagement is low, employees are more likely to leave, disengage themselves, or be less productive. That said, you can have a tremendous impact on performance and culture overall… Read More Read more https://discoverlink.com/wp-content/uploads/2020/02/Chad-Chmielowicz245a5dc-002.jpg 370 370 John Poulos https://discoverlink.com/wp-content/uploads/2013/04/logo.jpg John Poulos 2020-02-20 14:34:37 2020-02-20 16:58:48 Using Talent Development to Drive Manager Engagement Church’s Chicken Awarded Winner of Success Story of the Year for LTO Results December 4, 2019 / in News / by Kayla Dusing At LinkUp 2019, Cajun Operating Company (Church’s Chicken®) was awarded the Success Story of the Year for an e-learning competition that resulted in double-digit sales increases on a limited time offer (LTO). The Atlanta-based quick-service restaurant chain with nearly 1,400 locations also achieved a 10% higher product mix, raised guest satisfaction scores by three points,… Read More https://discoverlink.com/wp-content/uploads/2019/12/PTEU-Square.jpg 600 600 Kayla Dusing https://discoverlink.com/wp-content/uploads/2013/04/logo.jpg Kayla Dusing 2019-12-04 11:05:25 2019-12-04 11:27:53 Church’s Chicken Awarded Winner of Success Story of the Year for LTO Results Luby’s Fuddruckers Inc. Launches DiscoverLink Talent to 115 Locations November 13, 2019 / in News / by Kayla Dusing The Luby’s Fuddruckers training team recently launched the DiscoverLink Talent learning management system (LMS) to all 115 locations. Based in Houston, Luby’s Fuddruckers operates under the brands Luby’s, Fuddruckers, and Cheeseburger in Paradise. With locations primarily in Texas, Luby’s is a cafeteria-style chain, while Fuddruckers and Cheeseburger in Paradise are both casual dining restaurants. They… Read More https://discoverlink.com/wp-content/uploads/2019/11/LubysFuddSquare-e1573663739950.png 362 362 Kayla Dusing https://discoverlink.com/wp-content/uploads/2013/04/logo.jpg Kayla Dusing 2019-11-13 10:47:03 2019-11-13 10:49:11 Luby’s Fuddruckers Inc. Launches DiscoverLink Talent to 115 Locations Moe’s Southwest Grill Ensures Food Safety Requirements with Online ServSafe Integration November 6, 2019 / in News / by Kayla Dusing Moe’s Southwest Grill is a fast-casual brand with more than 700 locations throughout the United States and Jamaica. Except for four locations, Moe’s is almost completely franchised and works with a diverse group of 158 franchisees. To serve the needs of many different franchisees, Moe’s must set their food safety standards at the corporate level… Read More https://discoverlink.com/wp-content/uploads/2019/11/MoesWhiteBackground-e1573053544976.jpg 460 460 Kayla Dusing https://discoverlink.com/wp-content/uploads/2013/04/logo.jpg Kayla Dusing 2019-11-06 09:17:28 2019-11-06 11:06:52 Moe’s Southwest Grill Ensures Food Safety Requirements with Online ServSafe Integration View all news Just a few of the 350+ restaurant brands we’ve helped view more Independent operator or small chain? Try DiscoverLink Learning !!! do not delete this section !!! Sign up to stay on top of hospitality e-learning trends Linked In Twitter Facebook Google Plus © Copyright 2018 DiscoverLink, Inc. Scroll to top...
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